This is a New open box product. I tested and it is perfext. The Famidoc FDIR-V22 is a non-contact infrared thermometer manufactured by Thermobio. Featuring advanced infrared technology, this thermometer allows for accurate temperature readings without physical contact, making it convenient and hygienic for use in various settings. This specific product is an open box item, indicating that it has never been used but the packaging has been opened. Ideal for monitoring and testing temperature, the Famidoc FDIR-V22 is a reliable health care tool suitable for both personal and professional use.