This item is used and may show signs of wear. Please expect there might be scratches, dust, stains, random thermal paste An I/O shield is included. The BIOS may be set to a language other than English. If you need assistance changing the language after receiving the motherboard, please feel free to contact us. The motherboard might needs a Bios update to support the newer gen CPU. We cannot guarantee the Bios is at the newest version. Please handle the CPU installation with care, as the CPU pins are delicate and can bend easily. Bent pins will void the return policy.